Mackenzie Ricketts
“Home is not a place, it’s a feeling.”
As Chief Operating Officer at The Guardian Group, my priority is making every member feel at home with us. I lead the operations behind the scenes, including our systems, our team, and our processes. My job is to make sure everything runs smoothly, so your experience with us feels simple, personal, and stress-free.
My journey with Guardian began in early 2022, when my family moved to Colorado for my husband’s college football coaching career at CU. Soon after we arrived, I joined the team as Front Office Executive. That role showed me how much I love building relationships with our members and supporting them along the way.
In 2023, we had the chance to move closer to family in Iowa. Rather than lose me, the Guardian team created a new role, Special Projects & Brand Coordinator. In that role I coordinated events, shared our mission on social media, and made sure our team was well stocked with Guardian swag. From there, I stepped into Director of Operations, and today I serve as COO.
My view now includes cornfields and cattle instead of snow-capped mountains, and our family has grown by one. My commitment hasn’t changed: to keep improving how we serve you and to support a team that genuinely cares about the people we work with.
Getting to know Mackenzie
Favorite food
I love smoked brisket or pork shoulder. The time and patience it takes to make is definitely worth it. Oh, and mashed potatoes. And sushi. I love any kind of food, honestly.
What would you sing at karaoke night
Anytime my older sister and I get together, you can guarantee "Earl Had to Die" by The Chicks will be belted over the speakers.
Favorite Quote
"Find the Good" In memory of my sister's mother-in-law, Tammy Evans.
What is your favorite tradition
Growing up, my family would get together on Christmas Eve at my grandparent's house and we'd exchange gifts with all of the cousins. So many memories were made and it's even more special now with grandkids running around.
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